VIRTUAL EVENT FAQ's
I haven't received a confirmation email yet, what now?
Remember to check your spam, junk, and promotions folders for the confirmation email. If you can’t find it there, you can visit our virtual run page on our website to see if you've entered by clicking on the “check if you’re entered” button
How do I know if I’m registered?
You will end on the “Congratulations” screen once entered and you will receive a confirmation email from our team directly after entering. If you’re still unsure, please visit our events website page and click on the “check if you’re entered” button.
Do I need to do anything else after signing up?
After you've entered, you’re ready to go on the 10.10.2020! It’s as easy as that. All you need to do from your side is run 5km or more on 10 October, upload your run to Strava, and we’ll do the rest.
Do I need to run with a Garmin/Smartwatch?
You can either connect your smartwatch device with Strava or you can run with your mobile phone and record your run with the Strava App.
Are we getting a race number?
Yes, you will receive your number on Friday (the day before the race).
Must my run be exactly 5km or can I run more than 5km?
If you’re one to push the limits, you’re more than welcome to run more than 5kms! Your total time will be calculated by taking your average pace and multiplying it by 5.
Will there be prizes for the top finishers?
In short, no. As this is a global run and countries currently have different laws in place regarding outdoor activities, we’re keeping the playing field level. All prizes will be chosen through a random draw of all event finishers.
Do I need to use Strava?
To be able to do the event and to stand a chance to win one of our amazing prizes, you’ll have to make use of Strava on the day yes.
How do I connect my Strava to the event?
Your Strava will automatically connect to the event once you’ve signed up for our event. All you need to do now is run 5km or more on the 10 of October. It’s as easy as that!